Last Updated: Aug 5, 2026
By registering an account on ClosetLink, you confirm that you are at least 18 years old (or older where required by law in your country) and agree to comply with these Terms and all applicable laws and regulations.
You must provide accurate, complete, and up-to-date information during signup. You are responsible for maintaining the confidentiality of your account credentials. You must notify ClosetLink immediately if you suspect unauthorized use of your account.
You may upload clothing items, images, and related content ("User Content"). By posting content, you grant ClosetLink a limited, non-exclusive license to display and share it within the platform. You must not upload unlawful, harmful, misleading, or infringing content.
You agree not to use ClosetLink for fraudulent transactions, scams, posting counterfeit or stolen items, harassing or impersonating others, or any activity that could harm ClosetLink’s reputation or technical systems.
ClosetLink provides tools for buying, selling, or swapping clothing. Payments are handled by third-party providers (e.g., Stripe).
ClosetLink is a marketplace. We provide the platform on which users list, buy, sell, and swap items. We are not the seller, the buyer, or a party to any transaction between users. We do not own, inspect, possess, or ship the items listed on ClosetLink, and we make no representation about their condition, authenticity, legality, quality, or fitness for any purpose.
Sellers are responsible for the accuracy of their listings, for the items they send, and for shipping them. Buyers are responsible for reviewing listings before purchasing.
We process payments and hold funds between the point of purchase and the release of payout. Doing so does not make us a party to the sale.
If something goes wrong with a transaction, you and the other user are responsible for resolving it. We provide a dispute process in the app and will review evidence submitted through it, and we may issue a refund, release or withhold a payout, or take action on an account.
Our decisions in that process are about the movement of funds we hold. They are not legal determinations, and they do not limit any right you have to pursue the other user directly.
We are not obliged to become involved in a dispute between users, and if we do, we are not acting as your representative.
ClosetLink reserves the right to suspend or terminate accounts that violate these Terms. Users may delete their account at any time through the app settings.
Your personal information is collected and processed in line with our Privacy Policy. Please review it to understand how your data is handled.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable law, including under Ontario's Consumer Protection Act, 2002 or comparable legislation in your province. Nothing here limits our liability for fraud, for fraudulent misrepresentation, or for death or personal injury caused by our negligence.
Subject to that:
ClosetLink is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, error-free, or secure, or that any listing, user, or transaction will meet your expectations.
We are not liable for the acts or omissions of other users. This includes items that are not as described, items that are never sent, items damaged in transit, users who fail to complete a swap, and any conduct between users that occurs off the platform, including in-person meetups.
We are not liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill.
Where we are liable, our total liability to you in respect of any transaction is limited to the greater of (a) the total amount you paid or were owed in that transaction, or (b) CA$500.
You agree to indemnify ClosetLink against any claim, loss, or cost — including reasonable legal fees — brought by a third party and arising from:
This does not apply to the extent the claim arises from our own breach of these terms or our negligence.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
If you are a consumer, this does not deprive you of the protection of any mandatory consumer-protection law of the province or territory where you live, and it does not limit your right to bring proceedings in the courts of that province.
We do not require you to arbitrate. If a dispute between you and ClosetLink arises, either of us may bring it before a court. Most disputes of the size this marketplace produces fall within the jurisdiction of Ontario's Small Claims Court, which handles claims up to $35,000 without requiring a lawyer.
Before starting a proceeding, please contact us at support@closetlink.shop. Most problems are faster to resolve directly, and we will respond within 30 days. This is a request, not a precondition — you are not required to contact us first.
After a dispute has arisen, you and we may agree to resolve it by mediation, arbitration, or any other procedure available in law. Any such agreement is voluntary and made at that time.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in effect, and the invalid provision applies to the maximum extent permitted by law.
If we do not enforce a provision of these terms, that is not a waiver of our right to enforce it later.
You may not transfer your account or your rights under these terms without our consent. We may assign these terms in connection with a merger, acquisition, or sale of assets, on notice to you.
ClosetLink may update these Terms from time to time. Users will be notified of major changes, and continued use of the app constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us at team@closetlink.shop.